Model RF102S
Dual Serial Port Router
with Built-in 4-Port 10/100 Switch
Quick Start Guide
Contents
Introduction .................................................................................... 4
Related Documentation.................................................................. 5
GetAdobeAcrobat Reader ...................................................... 5
Get the User Guide ................................................................. 5
Save or Print the User Guide ................................................... 5
Hardware Installation ...................................................................... 6
Safety Warnings ...................................................................... 6
Unpacking your RouteFinder ................................................... 6
Cabling your RouteFinder ........................................................ 7
Software Installation and Configuration........................................... 9
Using RouteFinder Setup Wizard .......................................... 10
Testing your Connection ........................................................ 22
Configuring your Route Finder ............................................... 23
Using Telnet to Configure your RouteFinder ........................... 23
Limited Warranty ......................................................................... 24
Technical Support ........................................................................ 25
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RouteFinder RF102S Quick Start Guide
Introduction
Congratulations on the purchase of one of the finest serial port
routers available today, Multi-Tech System’s RouteFinder Model
RF102S.
The RouteFinder RF102S provides shared Internet access for
up to 253 LAN users over a modem connection and one 1 IP
address. Virtual Server (IP Mapping) enables remote client
access to your network over the Internet. Remote clients can
connect directly to the LAN by dialing into the asynchrous port.
You can use IP Routing to segment your enterprise networks
into workgroups. The RF102S features an integrated 4-port 10/
100 switch. The Network Monitor Utility enables the network
administrator to view incoming and outgoing packets, the status
of network connections, and specific connection events. The
RF102S uses the NAT protocol to implement firewall and
gateway security for LAN-based resources. It also supports
Internet access restrictions by IP address, client protocols or a
list of forbidden sites. The RF102S can support Web, FTP, or
other Internet servers. The RF102 handles POP3, DNS, PPTP,
IRC, SMTP, Microsoft NetMeeting, multiplayer games,
RealPlayer, Quick Time, and other requests.
RouteFinder RF102S
4
Introduction
Related Documentation
This RF102S Serial Port Router Quick Start Guide is intended
to be used by systems administrators and network managers.
This guide provides the necessary information for a qualified
person to unpack, cable, install software, and configure the
device for proper operation.
A detailed RF102S Serial Port Router User Guide inAdobe
Acrobat PDF format is provided on the System CD included
with your RouteFinder RF102S. The User Guide provides in-
depth information on the features and functions available on
your router.
Get Adobe Acrobat Reader
AdobeAcrobat Reader is a free program used to view
documents created inAdobe PDF format. AdobeAcrobat
Reader can be installed from the System CD (click Install
Manuals and select InstallAdobe Acrobat Reader) or
Get the User Guide
The User Guide can be installed from the System CD by
clicking Install Manuals or by downloading the file from our
Save or Print the User Guide
After opening the User Guide withAdobeAcrobat Reader, you
can save the .pdf file to your system or print a copy.
5
RouteFinder RF102S Quick Start Guide
Hardware Installation
Safety Warnings
1. Never install telephone wiring during a lightning storm.
2. Never install telephone jacks in a wet location unless the
jack is specifically designed for wet locations.
3. This product is to be used with UL and cUL listed
computers.
4. Never touch uninsulated telephone wires or terminals
unless the telephone line has been disconnected at the
network interface.
5. Avoid using a telephone (other than a cordless type) during
an electrical storm. There may be a remote risk of
electrical shock from lightning.
7. Do not use the telephone to report a gas leak in the vicinity
of the leak.
8. To reduce the risk of fire, use only No. 26 AWG or larger
Telecommunications line cord.
Unpacking your RouteFinder
The RF102S shipping box contains the following items:
• System CD
• Tucows CD
• Power Supply
• The RouteFinder RF102S
• This Quick Start Guide
If any of these items are missing or damaged, please contact
Multi-Tech Systems.
6
Hardware Installation
Cabling your RouteFinder
Cabling your RouteFinder requires making the appropriate
connections to PCs, analog modem or ISDN TA (optional), AC
power and the router. Because this device also provides DHCP
server functions, remote access, routing, and firewall protection,
after your device is properly cabled, you will need to complete
your configuration by following the instructions provided in the
Software Installation and Configuration section of this Quick
Start Guide.
5VDC
Reset
Uplink/Normal
4
3
2
1
Serial
1
Serial
2
Optional
Uplink
Hub
Power Connection
PC
Serial Cables
PC
To Modem
or ISDN TA
Network Printer
Cabling the RouteFinder RF102S
1. Before beginning, turn off the power for all network devices
(PCs, analog modems, ISDN TAs) and disconnect the
router power supply.
2. Connect the Ethernet port of each PC or network device to
one of the 4 LAN ports. If you are using the Uplink option,
port number 1 cannot be used as a LAN port.
3. If you are using one or two analog modems or IDSN TAs,
connect each to a Serial Async port.
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RouteFinder RF102S Quick Start Guide
4. To use the Uplink option to connect to another network
segment, slide the Uplink/Normal switch into the Uplink
position. Connect the LAN cable to LAN port number 1.
Plug the other end of the LAN cable into another hub,
router, or switch.
Note: If you are not using the Uplink feature, place the
switch in the Normal position.
5. Connect the provided power supply cable to the 5V DC
power port on the back of the router. Plug the power supply
into an AC power outlet as shown.
6. If you are using or or two analog modems or ISDN TAs, turn
on the power for the devices.
7. Press and hold the RouteFinder’s Reset button for 3
seconds to restore the default settings.
You are ready to configure software for your router and
network PCs.
8
Software Installation
Software Installation and Configuration
Before beginning the installation process, ensure that your
system meets all hardware and software requirements:
•
•
•
Intel 486 or higher processor.
10/100 BaseT cable to connect the RF102S to the network.
One or two asynchronous analog modems or ISDN terminal
adapters (also known as ISDN TA), or one of each .
•
•
•
A networked computer with Windows 95/98/2000, Windows
NT 3.5 or higher and TCP/IP protocol installed.
Any Windows communication application for Dial-Out
operation.
TCP/IP installed and configured on each workstation
accessing the Internet.
Software Installation
The software installation process involves installing the
RouteFinder Utilities, including RouteFinder Setup Wizard,
RouteFinder Manager, and RouteFinder Monitor. Adescription
of each component follows. Refer to the User Guide for more
information.
RouteFinder Setup Wizard
The RouteFinder Setup Wizard provides a step-by-step process
to assist you in entering all the basic settings needed to
configure your RF102S for general use. All settings that are
entered in the Setup Wizard can be found in their respective
menus in RouteFinder Manager.
RouteFinder Manager
RouteFinder Manager is the main program used to configure all
settings for your RF102S.
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RouteFinder Quick Start Guide
RouteFinder Monitor
RouteFinder Monitor is a multi-purpose utility designed to let
you know the status of your RF102S connection. The monitor
offers the ability to point and click on an event to access
context-sensitive troubleshooting procedures.
Using RouteFinder Setup Wizard
Note: Before beginning this procedure, ensure that your
RF102S is properly connected to the network and that power is
connected to the device.
After installing the software, you can return to the RouteFinder
Setup Wizard, by clicking Start | Programs | RouteFinder
Manager | RouteFinder Wizard.
Before running the Setup Wizard, it is strongly recommended
that you exit all Windows programs.
1. Insert the RF102S System CD into your computer’s CD-
ROM drive. The RF102S System CD window displays.
Note: IfAutorun is disabled on your computer, use
Windows Explorer to view the contents of the CD. Double-
click the CD icon to display the RF102S System CD main
menu.
2. Click Install Software.
3. Follow the on-screen instructions to install the software.
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Software Installation
4. When the software installation completes, the Setup
Wizard dialog box displays.
Click OK.
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RouteFinder Quick Start Guide
5. The Setup Wizard: Device List dialog box displays. The
Setup Wizard automatically checks your network for
available network devices and displays them in the Device
Name list.
Select the device you want to configure from the Device
Name list.
Record the information in the Device Information area for
later reference.
Device IPAddress ______________________
Device Firmware Version _________________
Click Next.
Note: If a message appears indicating the device is not
found, or you do not see the device you are attempting to
configure listed, click Refresh Device List.
12
Software Installation
6. The Setup Wizard: Device IP Address dialog box
displays.
Enter the last octet of the local network IP address for this
device. The Setup Wizard automatically detects the first
three octets of your local IP address.
You can change the network name of your RouteFinder. If
you are connecting to an ISP, the device name can act as
your computer name if required on the remote system.
Click Next to continue. The device will search the network
to ensure that the IP address is valid. This may take
several seconds.
Note: If your ISP provided you with an IP address, do not
enter that address. Enter the IP address for this device on
your local network. Refer to the Glossary in the User
Guide for more information on IP addressing.
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RouteFinder Quick Start Guide
7. The Select Function dialog box displays.
Select IP Routing (NAT Enabled) to enable local LAN
clients to share one external IP address for accessing the
Internet.
Select Remote Access to enable remote users to use a
dial-up connection to log on to the network.
Click Next.
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Software Installation
8. If the Remote Access option was selected for one or both
ports, the Setup Wizard: Remote Access dialog box
displays.
Remote Access
You must define the location of your remote user account
database by selecting Use Local Client List or Use
RADIUS Server. Follow the instructions for the user
database that your system will use.
Note: The Local Client list enables you to add a maximum
of 64 users.
Use Local Client List
Use Local Client List enables you to create an
authentication database consisting of user names,
passwords and dial-in options for each remote user. Enter
the following information for each client:
User Name: Enter the User Name to authenticate the
remote dial-in user.
Password: Enter the Password to authenticate the remote
dial-in user.
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RouteFinder Quick Start Guide
Password Verification: Re-enter the remote dial-in user’s
password.
Callback Type: Select one of the following three callback
options for each remote client:
• No Callback: Select this option to enalbe the remote
user to immediately connect to the network after being
authenticated. No Callback is the default setting.
• Fixed Callback: This option enalbes you to specify a
fixed callback telephone number for the user. After the
PPP negotiation, the device will callback the telephone
number you enter in the callback telephone number box.
This option is best used for clients requiring callback
security while dialing-in from the same location each time.
• Variable Callback: Select Variable Callback for remote
users that travel or dial-in from various locations and need
callback security. This option allows clients to specify the
callback telephone number each time they connect to the
network.
Click Add after entering information for each Local Client.
Click Next and continue with Step 9 when all users have
been added to the database.
16
Software Installation
Use RADIUS Server
Select this option to authenticate your remote clients on a
RADIUS server. Enter the following RADIUS Server
Settings:
• RADIUS Access Server IP Address: Enter the IP
address of the RADIUSAccess Server.
• RADIUS Accounting Server IP Address: Enter the IP
address of the RADIUSAccounting Server.
• Secret: Enter your shared Secret RADIUS code or
password.
• Secret Verification: To confirm your Secret code, re-
enter your code or password.
Note: In most cases, the RADIUS Access Server and the
RADIUSAccounting Server are the same server, so the IP
address will be the same.
Click Next and continue with Step 9.
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RouteFinder Quick Start Guide
IP Routing (NAT Enabled) and IP Routing (NAT
Disabled)
If you select IP Routing for an asynchronous port, the
Setup Wizard: IP Routing dialog box displays.
Enter the information required to dial-up and login to your
ISP’s remote server:
• Telephone Number: Enter the phone number used to
dial your remote server (ISP).
Note: If you must dial a number to get an outside line (such
as “9”, or “0”), enter the required number plus a “w”(wait) or
a comma in the Telephone box. For example, 9w555-2323
or 9,,5552323. Each comma provides a 3-4 second delay.
• User Name: Enter the User Name for your remote server
or ISP account.
• Password: Enter the Password for your remote server or
ISP account.
• Password Verification: Re-enter the password for your
remote account.
Click Next.
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Software Installation
9. The Setup Wizard: DNS IP Address dialog box displays.
Enter your ISP’s DNS Server IP address. If you are not
sure of the IP address, contact your ISP. Refer to the
Glossary in the User Guide for more information about the
DNS Server.
Click Next.
10. The Setup Wizard: Modem Settings dialog box displays.
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RouteFinder Quick Start Guide
The final step in configuring your RF102S for basic
operations is to enter the model and DTE baudrate of the
modem you are using. This is an important setting that
determines the DTE baudrate or speed of communication
between the RF102S’s ports and your modem or ISDN TA.
Select your modem and baudrate as described on the
following pages.
Note: If you do not have a modem or ISDN TA attached to
the RouteFinder ports, use the default modem values.
11. To select your modem, in the Modem settings box, click
. The system loads modem information.
12. The Modem Initial Command dialog box displays.
Select your modem manufacturer and model and click OK.
Note: This setting configures the initial string of the
asynchronous port on the RF102S so that it will know how
to communicate with your modem. If you are using an
analog modem and your modem is not included in the
selection list, in most cases, Standard Modem will work.
If you are using an ISDN TA, refer to the ISDN TA’s User
Guide for information on the initialization and hang up
strings. Use RouteFinder Manager to enter your modem or
TA strings.
20
Software Installation
13. The Setup Wizard: Modem Setting dialog box re-
displays. Select the baudrate from the Asynchronous
port settings list. Select the DTE speed (the speed of
communication between the asynchronous port of the
RF102S and the modem). For DCE speed compression
modems, this can normally be set to about four times the
speed of your modem. If you set the baudrate too high, the
dial-up connection may fail.
Note: You may need to set a lower baudrate since the
modem’s maximum connection speed may not be
attainable due to variations in phone line quality and ISP
connection.
Click Next to complete the basic configuration.
14. The Check List dialog box displays, summarizing your
configuration selections. Verify that all selections are
correct. If you find an incorrect setting, click Back to return
to the window containing the error and correct it. When
finished, click Next to return to the Check List dialog box.
Click Finish to complete the configuration.
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RouteFinder Quick Start Guide
15. The Note dialog box displays indicating that you have
completed the Setup Wizard.
Read the “IMPORTANT!” information contained in the dialog
box. Click Run Monitor (recommended), or click Run
Manager to configure the RF102S, or click Exit.
Testing your Connection
When you select Run Monitor, the RouteFinder Monitor
program opens.
1. To test your current settings, select Test Connection.
Select Connect Port 1 to test serial port 1. Select
Connect Port 2 to test serial port 2. The monitor activity
will appear in the display window. Refer to the RouteFinder
Monitor chapter in the User Guide for additional information
about the monitoring capabilities of the RF102S.
2. Before using the device, you must configure your
workstations for TCP/IP. Refer to the LAN Client Settings
chapter of the User Guide for configuration information.
22
Software Installation
Note: If a problem occurs while testing your connection, or
you need to configure advanced options such as filtering,
DHCP or routing, use RouteFinder Manager by selecting
Start | Programs | RouteFinder Manager | RouteFinder
Manager.
Configuring your Route Finder
RouteFinder Manager is the main program used to configure
your RF102S. To open RouteFinder Manager, select Start |
Programs | RouteFinder Manager | RouteFinder Manager.
See the User Guide for more information.
Using Telnet to Configure your RouteFinder
Telnet is a telecommunications software utility which allows you
to access a remote device. The RouteFinder RF102S has a
built-in Telnet Server that enables a Telnet client to remotely
configure the device using a menu system. Non-Windows
operating system users must use the Telnet menu system to
configure the RF102S for operation. See the User Guide for
more information.
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RouteFinder Quick Start Guide
Limited Warranty
Multi-Tech Warranty & Repair Policies
Multi-Tech Systems, Inc., (hereafter “MTS”) warrants that its
products will be free from defects in material or workmanship for a
period of two years from date of purchase, or if proof of purchase is
not provided, two years from date of shipment.
MTS MAKES NO OTHER WARRANTY, EXPRESS OR IMPLIED,
ANDALLIMPLIED WARRANTIES OF MERCHANTABILITYAND
FITNESS FORA PARTICULAR PURPOSE ARE HEREBY
DISCLAIMED.
This warranty does not apply to any products which have been
damaged by lightning storms, water, or power surges or which have
been neglected, altered, abused, used for a purpose other than the
one for which they were manufactured, repaired by Customer or any
party without MTS’s written authorization, or used in any manner
inconsistent with MTS’s instructions.
MTS’s entire obligation under this warranty shall be limited (at
MTS’s option) to repair or replacement of any products which prove
to be defective within the warranty period or, at MTS’s option,
issuance of a refund of the purchase price. Defective products must
be returned by Customer to MTS’s factory — transportation prepaid.
MTS WILL NOT BE LIABLE FOR CONSEQUENTIAL DAMAGES,
AND UNDER NO CIRCUMSTANCES WILLITS LIABILITY EXCEED
THE PRICE FOR DEFECTIVE PRODUCTS.
24
Software Installation
Technical Support
Multi-Tech Systems has an excellent staff of technical support
personnel available to help you get the most out of your Multi-Tech
product. If you have any questions about the operation of this unit,
or experience difficulty during installation you can contact Tech
Support via the following:
Phone:
(800) 972-2439 (USA and Canada)
(763) 785-3500 (international and local)
Internet:
Please have your product information available, including model and
serial number.
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