Lenovo Laptop 20AQ004JUS User Manual
User Guide  
ThinkPad T440s  
 
Contents  
Read this first . . . . . . . . . . . . . . v  
Presentations and multimedia.  
Changing display settings  
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35  
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Important safety information .  
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vi  
vii  
vii  
Conditions that require immediate action  
Safety guidelines .  
Connecting a projector or an external  
monitor.  
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Setting up a presentation.  
Chapter 1. Product overview . . . . . . 1  
Using dual displays .  
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Locating computer controls, connectors, and  
Using audio features  
Using the camera  
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indicators.  
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Front view.  
Using a flash media card.  
Right-side view.  
Left-side view .  
Bottom view .  
Chapter 3. You and your computer . . 43  
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Accessibility and comfort  
Ergonomic information.  
Comfort .  
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Status indicators .  
Locating important product information .  
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Machine type and model information .  
Accessibility information .  
Traveling with your computer .  
FCC ID and IC Certification information .  
Certificate of Authenticity information .  
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Travel tips .  
Travel accessories  
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Genuine Microsoft label .  
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Features .  
Specifications .  
Operating environment  
Lenovo programs  
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Chapter 4. Security . . . . . . . . . . 47  
Using passwords.  
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Typing passwords  
Power-on password .  
Supervisor password .  
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Accessing Lenovo programs on the Windows  
7 operating system .  
Accessing Lenovo programs on the Windows  
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14  
Hard disk passwords  
Hard disk security  
Setting the security chip .  
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8 operating system .  
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Lenovo program overview  
Using the fingerprint reader.  
Chapter 2. Using your computer . . . 19  
Notice on deleting data from your hard disk drive  
Registering your computer .  
Frequently asked questions  
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or solid-state drive .  
Using firewalls .  
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Using the multi-touch screen .  
Special keys .  
Protecting data against viruses .  
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Function keys and key combinations .  
Chapter 5. Recovery overview . . . . 59  
Windows key  
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Recovery overview for the Windows 7 operating  
system.  
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Using the ThinkPad pointing device  
Creating and using recovery media .  
Performing backup and recovery operations .  
Using the Rescue and Recovery workspace .  
Power management  
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Checking the battery status.  
Using the ac power adapter.  
Charging the batteries .  
Maximizing the battery life .  
Managing the battery power  
Creating and using a rescue medium .  
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Reinstalling preinstalled programs and device  
drivers .  
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Solving recovery problems .  
Power-saving modes  
Handling the battery.  
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Recovery overview for the Windows 8 operating  
system.  
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Connecting to the network .  
Ethernet connections .  
Wireless connections .  
Refreshing your computer  
Resetting your computer to the factory default  
settings.  
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© Copyright Lenovo 2013  
i
 
Using the advanced startup options  
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Chapter 10. Troubleshooting  
computer problems . . . . . . . . . 123  
Recovering your operating system if Windows  
8 fails to start  
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Diagnosing problems .  
Troubleshooting .  
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Creating and using recovery media .  
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Computer stops responding  
Chapter 6. Replacing devices . . . . . 67  
Spills on the keyboard .  
Error messages .  
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Static electricity prevention.  
Disabling the built-in battery .  
Installing or replacing the SIM card.  
Replacing the external battery pack  
Replacing the base cover assembly  
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Errors without messages .  
Beep errors . .  
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Memory module problems .  
Networking problems .  
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Replacing the hard disk drive or solid-state drive .  
Problems with the keyboard and other pointing  
Replacing a memory module .  
Replacing the wireless LAN card  
Replacing the wireless WAN card .  
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devices.  
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129  
Problems with the display and multimedia  
devices.  
Fingerprint reader problems.  
Battery and power problems  
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Replacing the keyboard .  
Replacing the RTC battery .  
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Problems with drives and other storage  
Chapter 7. Enhancing your  
computer . . . . . . . . . . . . . . . 89  
devices.  
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A software problem .  
Finding ThinkPad options  
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89  
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Problems with ports and connectors .  
ThinkPad docking stations .  
Chapter 11. Getting support . . . . 139  
Locating controls and connectors on the  
ThinkPad docking stations .  
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Before you contact Lenovo .  
Getting help and service .  
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Attaching a ThinkPad docking station .  
Detaching a ThinkPad docking station  
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Using diagnostic programs .  
Connecting external displays to a docking  
Lenovo Support Web site.  
Calling Lenovo . .  
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station .  
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96  
97  
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Security features .  
Purchasing additional services  
Chapter 8. Advanced configuration. . 99  
Appendix A. Regulatory  
Installing a new operating system .  
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Information . . . . . . . . . . . . . 143  
Installing the Windows 7 operating system .  
Installing the Windows 8 operating system .  
Wireless related information  
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Locations of the UltraConnect™ wireless  
Installing device drivers .  
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antennas .  
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144  
145  
145  
145  
Using the ThinkPad Setup program  
Locating wireless regulatory notices  
Main menu  
Config menu.  
Date and Time menu  
Security menu .  
Startup menu  
Restart menu  
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Export classification notice .  
Electronic emission notices.  
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Federal Communications Commission  
Declaration of Conformity  
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Industry Canada Class B emission compliance  
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statement .  
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European Union - Compliance to the  
Electromagnetic Compatibility Directive .  
German Class B compliance statement .  
Korea Class B compliance statement .  
Japan VCCI Class B compliance statement .  
Updating the UEFI BIOS .  
Using system management.  
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146  
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147  
147  
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Setting management features .  
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Chapter 9. Preventing problems . . 117  
Japan compliance statement for products  
which connect to the power mains with  
rated current less than or equal to 20 A per  
General tips for preventing problems .  
Making sure device drivers are current .  
Taking care of your computer . .  
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120  
phase  
Lenovo product service information for  
Taiwan .  
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Cleaning the cover of your computer .  
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ii User Guide  
 
Eurasian compliance mark .  
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147  
European Union RoHS  
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China RoHS.  
India RoHS .  
Turkish RoHS .  
Ukraine RoHS .  
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Appendix B. WEEE and recycling  
statements . . . . . . . . . . . . . 149  
Important WEEE information .  
Recycling information for Japan .  
Battery recycling information for Brazil .  
Battery recycling information for Taiwan.  
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149  
149  
150  
150  
Appendix D. ENERGY STAR model  
information . . . . . . . . . . . . . 155  
Battery recycling information for the European  
Union .  
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151  
151  
Appendix E. Notices. . . . . . . . . 157  
Battery recycling information for the United States  
and Canada.  
Trademarks .  
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Appendix C. Restriction of Hazardous  
Substances Directive (RoHS) . . . . 153  
© Copyright Lenovo 2013  
iii  
 
iv User Guide  
 
Read this first  
Be sure to follow the important tips given here to get the most use and enjoyment out of your computer.  
Failure to do so might lead to discomfort or injury, or cause your computer to fail.  
Protect yourself from the heat that your computer generates.  
When your computer is turned on or the battery is charging, the base, the palm  
rest, and some other parts may become hot. The temperature they reach  
depends on the amount of system activity and the level of charge in the battery.  
Extended contact with your body, even through clothing, could cause  
discomfort or even a skin burn.  
• Avoid keeping your hands, your lap, or any other part of your body in  
contact with a hot section of the computer for any extended time.  
• Periodically take hands from using the keyboard by lifting your hands from  
the palm rest.  
Protect yourself from the heat generated by the ac power adapter.  
When the ac power adapter is connected to an electrical outlet and your  
computer, it generates heat.  
Extended contact with your body, even through clothing, may cause a skin  
burn.  
• Do not place the ac power adapter in contact with any part of your body  
while it is in use.  
• Never use it to warm your body.  
Prevent your computer from getting wet.  
To avoid spills and the danger of electrical shock, keep liquids away from your  
computer.  
Protect the cables from being damaged.  
Applying strong force to cables may damage or break them.  
Route communication lines, or the cables of an ac power adapter, a mouse, a  
keyboard, a printer, or any other electronic device, so that they cannot be walked  
on, tripped over, pinched by your computer or other objects, or in any way  
subjected to treatment that could interfere with the operation of your computer.  
© Copyright Lenovo 2013  
v
 
 
Protect your computer and data when moving it.  
Before moving a computer equipped with a hard disk drive, do one of the  
following, and make sure that the power button is off or is blinking:  
• Turn it off.  
• Put it in sleep mode.  
• Put it in hibernation mode.  
This will help to prevent damage to the computer, and possible loss of data.  
Handle your computer gently.  
Do not drop, bump, scratch, twist, hit, vibrate, push, or place heavy objects on  
your computer, display, or external devices.  
Carry your computer carefully.  
• Use a quality carrying case that provides adequate cushioning and protection.  
• Do not pack your computer in a tightly packed suitcase or bag.  
• Before putting your computer in a carrying case, make sure that it is off, in sleep  
mode, or in hibernation mode. Do not put a computer in a carrying case while it  
is turned on.  
Important safety information  
Note: Read the important safety information first.  
This information can help you safely use your notebook computer. Follow and retain all information included  
with your computer. The information in this document does not alter the terms of your purchase agreement  
or the Lenovo® Limited Warranty. For more information, see “Warranty Information” in the Safety, Warranty,  
and Setup Guide that comes with your computer.  
Customer safety is important. Our products are developed to be safe and effective. However, personal  
computers are electronic devices. Power cords, power adapters, and other features can create potential  
safety risks that can result in physical injury or property damage, especially if misused. To reduce these  
risks, follow the instructions included with your product, observe all warnings on the product and in the  
operating instructions, and review the information included in this document carefully. By carefully following  
the information contained in this document and provided with your product, you can help protect yourself  
from hazards and create a safer computer work environment.  
Note: This information includes references to power adapters and batteries. In addition to notebook  
computers, some products (such as speakers and monitors) ship with external power adapters. If you have  
such a product, this information applies to your product. In addition, computer products contain a coin-sized  
internal battery that provides power to the system clock even when the computer is unplugged, so the  
battery safety information applies to all computer products.  
vi User Guide  
 
 
Conditions that require immediate action  
Products can become damaged due to misuse or neglect. Some product damage is serious enough  
that the product should not be used again until it has been inspected and, if necessary, repaired by  
an authorized servicer.  
As with any electronic device, pay close attention to the product when it is turned on. On very rare  
occasions, you might notice an odor or see a puff of smoke or sparks vent from your product. Or you  
might hear sounds like popping, cracking or hissing. These conditions might merely mean that an  
internal electronic component has failed in a safe and controlled manner. Or, they might indicate  
a potential safety issue. However, do not take risks or attempt to diagnose the situation yourself.  
Contact the Customer Support Center for further guidance. For a list of Service and Support phone  
numbers, see the following Web site:  
http://www.lenovo.com/support/phone  
Frequently inspect your computer and its components for damage or wear or signs of danger. If you  
have any question about the condition of a component, do not use the product. Contact the Customer  
Support Center or the product manufacturer for instructions on how to inspect the product and  
have it repaired, if necessary.  
In the unlikely event that you notice any of the following conditions, or if you have any safety concerns  
with your product, stop using the product and unplug it from the power source and telecommunication  
lines until you can speak to the Customer Support Center for further guidance.  
• Power cords, plugs, power adapters, extension cords, surge protectors, or power supplies that are  
cracked, broken, or damaged.  
• Signs of overheating, smoke, sparks, or fire.  
• Damage to a battery (such as cracks, dents, or creases), discharge from a battery, or a buildup of foreign  
substances on the battery.  
• A cracking, hissing or popping sound, or strong odor that comes from the product.  
• Signs that liquid has been spilled or an object has fallen onto the computer product, the power cord or  
power adapter.  
• The computer product, power cord, or power adapter has been exposed to water.  
• The product has been dropped or damaged in any way.  
• The product does not operate normally when you follow the operating instructions.  
Note: If you notice these conditions with a product (such as an extension cord) that is not manufactured for  
or by Lenovo, stop using that product until you can contact the product manufacturer for further instructions,  
or until you get a suitable replacement.  
Safety guidelines  
Always observe the following precautions to reduce the risk of injury and property damage.  
Service and upgrades  
Do not attempt to service a product yourself unless instructed to do so by the Customer Support Center or  
your documentation. Only use a Service Provider who is approved to repair your particular product.  
Note: Some computer parts can be upgraded or replaced by the customer. Upgrades typically are  
referred to as options. Replacement parts approved for customer installation are referred to as Customer  
Replaceable Units, or CRUs. Lenovo provides documentation with instructions when it is appropriate for  
customers to install options or replace CRUs. You must closely follow all instructions when installing or  
replacing parts. The Off state of a power indicator does not necessarily mean that voltage levels inside a  
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product are zero. Before you remove the covers from a product equipped with a power cord, always make  
sure that the power is turned off and that the product is unplugged from any power source. If you have  
any questions or concerns, contact the Customer Support Center.  
Although there are no moving parts in your computer after the power cord has been disconnected, the  
following warnings are required for your safety.  
CAUTION:  
Hazardous moving parts. Keep fingers and other body parts away.  
CAUTION:  
Before replacing any CRUs, turn off the computer and wait three to five minutes to let the computer  
cool before opening the cover.  
Power cords and power adapters  
DANGER  
Use only the power cords and power adapters supplied by the product manufacturer.  
The power cords shall be safety approved. For Germany, it shall be H05VV-F, 3G, 0.75 mm2, or  
better. For other countries, the suitable types shall be used accordingly.  
Never wrap a power cord around a power adapter or other object. Doing so can stress the cord in  
ways that can cause the cord to fray, crack, or crimp. This can present a safety hazard.  
Always route power cords so that they will not be walked on, tripped over, or pinched by objects.  
Protect power cords and power adapters from liquids. For instance, do not leave your power cord  
or power adapter near sinks, tubs, toilets, or on floors that are cleaned with liquid cleansers.  
Liquids can cause a short circuit, particularly if the power cord or power adapter has been stressed  
by misuse. Liquids also can cause gradual corrosion of power cord terminals and/or the connector  
terminals on a power adapter, which can eventually result in overheating.  
Always connect power cords and signal cables in the correct order and ensure that all power cord  
connectors are securely and completely plugged into receptacles.  
Do not use any power adapter that shows corrosion at the ac input pins or shows signs of  
overheating (such as deformed plastic) at the ac input pins or anywhere on the power adapter.  
Do not use any power cords where the electrical contacts on either end show signs of corrosion or  
overheating or where the power cord appears to have been damaged in any way.  
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To prevent possible overheating, do not cover the power adapter with clothing or other objects  
when the power adapter is plugged into an electrical outlet.  
Extension cords and related devices  
Ensure that extension cords, surge protectors, uninterruptible power supplies, and power strips that you use  
are rated to handle the electrical requirements of the product. Never overload these devices. If power strips  
are used, the load should not exceed the power strip input rating. Consult an electrician for more information  
if you have questions about power loads, power requirements, and input ratings.  
Plugs and outlets  
DANGER  
If a receptacle (power outlet) that you intend to use with your computer equipment appears to be  
damaged or corroded, do not use the outlet until it is replaced by a qualified electrician.  
Do not bend or modify the plug. If the plug is damaged, contact the manufacturer to obtain  
a replacement.  
Do not share an electrical outlet with other home or commercial appliances that draw large amounts  
of electricity; otherwise, unstable voltage might damage your computer, data, or attached devices.  
Some products are equipped with a three-pronged plug. This plug fits only into a grounded  
electrical outlet. This is a safety feature. Do not defeat this safety feature by trying to insert it into  
a non-grounded outlet. If you cannot insert the plug into the outlet, contact an electrician for an  
approved outlet adapter or to replace the outlet with one that enables this safety feature. Never  
overload an electrical outlet. The overall system load should not exceed 80 percent of the branch  
circuit rating. Consult an electrician for more information if you have questions about power loads  
and branch circuit ratings.  
Be sure that the power outlet you are using is properly wired, easily accessible, and located close  
to the equipment. Do not fully extend power cords in a way that will stress the cords.  
Be sure that the power outlet provides the correct voltage and current for the product you are  
installing.  
Carefully connect and disconnect the equipment from the electrical outlet.  
Power supply statement  
DANGER  
Never remove the cover on a power supply or any part that has the following label attached.  
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Hazardous voltage, current, and energy levels are present inside any component that has this label  
attached. There are no serviceable parts inside these components. If you suspect a problem with  
one of these parts, contact a service technician.  
External devices  
CAUTION:  
Do not connect or disconnect any external device cables other than USB cables while the computer  
power is on; otherwise, you might damage your computer. To avoid possible damage to attached  
devices, wait at least five seconds after the computer is shut down to disconnect external devices.  
General battery notice  
DANGER  
Personal computers manufactured by Lenovo contain a real-time-clock (RTC) battery to provide  
power to the system clock. In addition, many mobile products, such as notebook computers, utilize  
a rechargeable battery pack to provide system power when in portable mode. Batteries supplied by  
Lenovo for use with your product have been tested for compatibility and should only be replaced  
with approved parts.  
Never attempt to open or service any battery. Do not crush, puncture, or incinerate batteries or  
short circuit the metal contacts. Do not expose the battery to water or other liquids. Only recharge  
the battery pack strictly according to instructions included in the product documentation.  
Battery abuse or mishandling can cause the battery to overheat, which can cause gasses or flame  
to “vent” from the battery pack or RTC battery. If your battery is damaged, or if you notice any  
discharge from your battery or the buildup of foreign materials on the battery leads, stop using the  
battery and obtain a replacement from the battery manufacturer.  
Batteries can degrade when they are left unused for long periods of time. For some rechargeable  
batteries (particularly Lithium Ion batteries), leaving a battery unused in a discharged state could  
increase the risk of a battery short circuit, which could shorten the life of the battery and also can  
pose a safety hazard. Do not let rechargeable Lithium-Ion batteries completely discharge or store  
these batteries in a discharged state.  
Rechargeable battery notice  
DANGER  
Do not attempt to disassemble or modify the battery pack. Attempting to do so can cause an  
explosion, or liquid leakage from the battery pack. A battery pack other than the one specified by  
Lenovo, or a disassembled or modified battery pack is not covered by the warranty.  
If the rechargeable battery pack is incorrectly replaced, there is danger of an explosion. The battery  
pack contains a small amount of harmful substances. To avoid possible injury:  
• Replace only with a battery of the type recommended by Lenovo.  
• Keep the battery pack away from fire.  
• Do not expose it to water or rain.  
• Do not attempt to disassemble it.  
• Do not short-circuit it.  
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User Guide  
 
• Keep it away from children.  
• Do not drop the battery pack.  
Do not put the battery pack in trash that is disposed of in landfills. When disposing of the battery,  
comply with local ordinances or regulations.  
The battery pack should be stored at room temperature, charged to approximately 30 to 50%  
of capacity. We recommend that battery pack be charged about once per year to prevent  
overdischarge.  
Notice for lithium RTC battery  
DANGER  
Danger of explosion if battery is incorrectly replaced.  
Do not:  
• Throw or immerse into water  
• Heat to more than 100°C (212°F)  
• Repair or disassemble  
Dispose of the battery as required by local ordinances or regulations.  
The following statement applies to users in the state of California, U.S.A.  
California Perchlorate Information:  
Products containing manganese dioxide lithium RTC batteries may contain perchlorate.  
Perchlorate Material - special handling may apply, See  
www.dtsc.ca.gov/hazardouswaste/perchlorate  
Notice for built-in rechargeable battery  
DANGER  
Do not attempt to replace the internal rechargeable lithium batteries. Contact Lenovo Support for  
factory replacement.  
Heat and product ventilation  
DANGER  
Computers, ac power adapters, and many accessories can generate heat when turned on and when  
batteries are charging. Notebook computers can generate a significant amount of heat due to their  
compact size. Always follow these basic precautions:  
• When your computer is turned on or the battery is charging, the base, the palm rest, and some  
other parts may become hot. Avoid keeping your hands, your lap, or any other part of your  
body in contact with a hot section of the computer for any extended length of time. When you  
use the keyboard, avoid keeping your palms on the palm rest for a prolonged period of time.  
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Your computer generates some heat during normal operation. The amount of heat depends on  
the amount of system activity and the battery charge level. Extended contact with your body,  
even through clothing, could cause discomfort or even a skin burn. Periodically take breaks  
from using the keyboard by lifting your hands from the palm rest; and be careful not to use  
the keyboard for any extended length of time.  
• Do not operate your computer or charge the battery near flammable materials or in explosive  
environments.  
• Ventilation slots, fans and/or heat sinks are provided with the product for safety, comfort, and  
reliable operation. These features might inadvertently become blocked by placing the product on  
a bed, sofa, carpet, or other flexible surface. Never block, cover, or disable these features.  
• When the ac power adapter is connected to an electrical outlet and your computer, it generates  
heat. Do not place the adapter in contact with any part of your body while using it. Never use the  
ac power adapter to warm your body. Extended contact with your body, even through clothing,  
may cause a skin burn.  
For your safety, always follow these basic precautions with your computer:  
• Keep the cover closed whenever the computer is plugged in.  
• Regularly inspect the outside of the computer for dust accumulation.  
• Remove dust from vents and any perforations in the bezel. More frequent cleanings might be  
required for computers in dusty or high-traffic areas.  
• Do not restrict or block any ventilation openings.  
• Do not operate your computer inside furniture, as this might increase the risk of overheating.  
• Airflow temperatures into the computer should not exceed 35°C (95°F).  
Electrical current safety information  
DANGER  
Electric current from power, telephone, and communication cables is hazardous.  
To avoid a shock hazard:  
• Do not use your computer during a lightning storm.  
• Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration  
of this product during an electrical storm.  
• Connect all power cords to a properly wired and grounded electrical outlet.  
• Connect to properly wired outlets any equipment that will be attached to this product.  
• Whenever possible, use one hand only to connect or disconnect signal cables.  
• Never turn on any equipment when there is evidence of fire, water, or structural damage.  
• Do not use your computer until all internal parts enclosures are fastened into place. Never use  
the computer when internal parts and circuits are exposed.  
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DANGER  
Connect and disconnect cables as described in the following procedures when installing, moving,  
or opening covers on this product or attached devices.  
To connect:  
To disconnect:  
1. Turn everything OFF.  
1. Turn everything OFF.  
2. First, attach all cables to devices.  
3. Attach signal cables to connectors.  
4. Attach power cords to outlets.  
5. Turn devices ON.  
2. First, remove power cords from outlets.  
3. Remove signal cables from connectors.  
4. Remove all cables from devices.  
The power cord must be disconnected from the wall outlet or receptacle before installing all other  
electrical cables connected to the computer.  
The power cord may be reconnected to the wall outlet or receptacle only after all other electrical  
cables have been connected to the computer.  
Liquid crystal display (LCD) notice  
CAUTION:  
The liquid crystal display (LCD) is made of glass, and rough handling or dropping the computer can  
cause the LCD to break. If the LCD breaks and the internal fluid gets into your eyes or on your  
hands, immediately wash the affected areas with water for at least 15 minutes; if any symptoms are  
present after washing, get medical care.  
Note: For products with mercury-containing fluorescent lamps (for example, non-LED), the fluorescent lamp  
in the liquid crystal display (LCD) contains mercury; dispose of according to local, state, or federal laws.  
Using headphones or earphones  
If your computer has both a headphone connector and an audio-out connector, always use the headphone  
connector for headphones (also called a headset) or earphones.  
CAUTION:  
Excessive sound pressure from earphones and headphones can cause hearing loss. Adjustment of  
the equalizer to maximum increases the earphone and headphone output voltage and the sound  
pressure level. Therefore, to protect your hearing, adjust the equalizer to an appropriate level.  
Excessive use of headphones or earphones for a long period of time at high volume can be dangerous if the  
output of the headphone or earphone connectors do not comply with specifications of EN 50332-2. The  
headphone output connector of your computer complies with EN 50332-2 Sub clause 7. This specification  
limits the computer’s maximum wide band true RMS output voltage to 150 mV. To help protect against  
hearing loss, ensure that the headphones or earphones you use also comply with EN 50332-2 (Clause 7  
limits) for a wide band characteristic voltage of 75 mV. Using headphones that do not comply with EN  
50332-2 can be dangerous due to excessive sound pressure levels.  
If your Lenovo computer came with headphones or earphones in the package, as a set, the combination of  
the headphones or earphones and the computer already complies with the specifications of EN 50332-1.  
If different headphones or earphones are used, ensure that they comply with EN 50332-1 (Clause 6.5  
Limitation Values). Using headphones that do not comply with EN 50332-1 can be dangerous due to  
excessive sound pressure levels.  
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Additional safety information  
DANGER  
Plastic bags can be dangerous. Keep plastic bags away from babies and children to avoid danger  
of suffocation.  
Notice for users in the U.S.A.  
Many personal computer products and accessories contain cords, cables or wires, such as power cords or  
cords to connect the accessory to a personal computer. If this product has such a cord, cable or wire, then  
the following warning applies:  
WARNING: Handling the cord on this product or cords associated with accessories sold with this product  
will expose you to lead, a chemical known to the State of California to cause cancer, and birth defects or  
other reproductive harm. Wash hands after handling.  
Save these instructions.  
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